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Chapter 2

Setting Up Dial via Office Features

Recommended Configuration Process

Recommended Configuration Process

To minimize errors and simplify troubleshooting, follow the Dial via Office configuration procedures in this document precisely and in order. During this process, you set up and then test one feature at a time.

Obtaining Information about User Phones

Use this procedure to gather prerequisite information about user phones.

Early in your deployment process, collect the information you need to verify that user phones are supported, and set up Cisco Unified Communications Manager to support Cisco Mobile.

Procedure

Step 1

Ask your users to send you the following information: The Nokia model of their phone. For example, a Nokia E72 or E75 phone. The mobile phone number.

The MAC address of their phone. To obtain this, users must press *#62209526# using the keypad on the phone.

Tip

The MAC address is sometimes listed on the back of the phone under the battery.

Step 2

Note the information for each user.

What To Do Next

Verify that each phone is supported. See System Requirements in the Release Notes at http://www.cisco.com/en/US/products/ps7271/prod_release_notes_list.html.

Administration Guide for Cisco Mobile for Nokia, Release 8.5

2-3

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