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Chapter 2

Setting Up Dial via Office Features

Setting Up Dial via Office

Step 5

(Cisco Unified Communications Manager Release 8.5) Check the Default Enterprise Feature Access Number check box.

Step 6

Click Save.

What To Do Next

Download Cisco Mobile and install it on a test phone. For information about using Cisco Mobile, see the FAQs at http://www.cisco.com/en/US/products/ps7271/products_user_guide_list.html.

Launch Cisco Mobile and verify that it connects to Cisco Unified Communications Manager. To set up the client, enter the information that is described in How to Set Up Cisco Mobile on Your Phone, page 7-4 at the prompts. For now, leave the Chat and Directory configuration prompts blank.

Test Dial via Office–Reverse Callback by doing the following:

  • Dial an internal extension.

  • Dial an external number (7 digits and 10 digits).

  • Ensure that you see the Cisco Mobile in-call view (instead of the native in-call view).

You will test Dial via Office–Forward later. If necessary, see Troubleshooting Calling Features, page 2-21.



Enterprise Feature Access Number

Route Partition

Value Enter a DID number that is unique in the system. To support dialing internationally, you can prepend this number with \+. Choose a route partition from the drop-down list.

This partition should be present under System > Service Parameters in the Inbound Calling Search Space for Remote Destination setting. This setting points either to the Inbound Calling Search Space of the Gateway or Trunk, or to the Calling Search Space assigned on the Phone Configuration screen for the Nokia S60 device.

Step 3

Click Add New.

Step 4

Enter values:

(For Cisco Unified Communications Manager Release 8.5) Choose Call Routing > Mobility > Enterprise Feature Access Number Configuration.

Step 1 Step 2

Sign in to the Cisco Unified Communications Manager Administration portal.

(For Cisco Unified Communications Manager Release 8.0) Choose Call Routing > Mobility Configuration.

Administration Guide for Cisco Mobile for Nokia, Release 8.5


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