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Chapter 5

Setting Up Voice Messaging Features

Troubleshooting Message Waiting Issues

Step 4

Enter values:

Setting Voice Mail Pilot Number Calling Search Space

Information Enter a number to identify the Voice Mail Pilot Number.

From the drop-down list, choose the applicable calling search space. A calling search space comprises a collection of partitions that are searched for numbers that are called from this pilot number.

Description

Enter the description of the pilot number.

Make this the default Voice Mail Pilot for the system

Check the check box to make this pilot number the default Voice Mail Pilot for the system.

Note: If you check the check box, this Voice Mail Pilot Number replaces your current default pilot number.

Step 5

Click Save.

Troubleshooting Message Waiting Issues

Use the following general strategies to troubleshoot message waiting issues:

See if the problem also occurs for a comparably configured desk phone. If so, search http://www.cisco.com for troubleshooting guides or TechNotes for Cisco Unity Connection and Cisco Unified Communications Manager that are related to your issue.

Ensure that you have installed the correct COP file. See Making the Nokia S60 Device Type Available in Cisco Unified Communications Manager, page 2-4.

Administration Guide for Cisco Mobile for Nokia, Release 8.5

5-3

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