X hits on this document

PDF document

Teltzrow et al.:Multi-Channel Consumer Perceptions - page 12 / 14





12 / 14

Journal of Electronic Commerce Research, VOL 8, NO.1, 2007

EU, "Directive 2002/58/Ec of the European Parliament and of the Council Concerning the Processing of Personal Data and the Protection of Privacy in the Electronic Communications Sector," 2002.

  • J.

    M. Gallaugher, "E-Commerce and the Undulating Distribution Channel," Communications of the ACM, Vol. 45, No. 7:89-95, 2002.

  • S.

    Ganesan, "Determinants of Long-Term Orientation in Buyer-Seller Relationships," Journal of Marketing, Vol. 58, No. 2:1-19, 1994.

  • E.

    Garbarino and M. S. Johnson, "The Different Roles of Satisfaction, Trust, and Commitment in Customer Relationships," Journal of Marketing, Vol. 63, No. 4:70-87, 1999.

  • D.

    Gefen, "E-Commerce: The Role of Familiarity and Trust," Omega: The International Journal of Management Science, Vol. 28, No. 6:725-737, 2000.

  • D.

    Gefen, V. Srinivasan Rao and N. Tractinsky, "The Conceptualization of Trust, Risk and Their Relationship in Electronic Commerce: The Need for Clarifications," Proceedings of the 36th Hawaii International Conference on System Sciences (HICSS'03), Hawaii, 2003.

  • D.

    Goersch, "Multi-Channel Integration in the Retail of Physical Products," PhD School in Informatics, Copenhagen Business School, Copenhagen, Denmark, 2003.

  • S.

    Grabner-Kräuter and E. A. Kaluscha, "Empirical Research in on-Line Trust: A Review and Critical Assessment," International Journal of Human-Computer Studies, Vol. 58, No. 6:783-812, 2003.

  • R.

    Gulati and J. Garino, "Get the Right Mix of Bricks and Clicks," Harvard Business Review, Vol. 78, No. 3:107- 114, 2000.

  • J.

    M. Hawes, K. W. Mast and J. E. Swan, "Trust Earning Perceptions of Sellers and Buyers," Journal of Personal Selling and Sales Management, Vol. 9, No. 1:1-8, 1989.

  • H.

    v. d. Heijden, T. Verhagen and M. Creemers, "Predicting Online Purchase Behavior: Replications and Test of Competing Models," Proceedings of the Proceedings of the 34th Hawaii International Conference on System Sciences, Hawaii, 2001.

  • C.

    Homburg and M. Bucerius, "A Marketing Perspective on Mergers and Acquisitions: How Marketing Integration Affects Postmerger Performance," Journal of Marketing, Vol. 69, No. 1:95-113, 2005.

  • L.

    Hupprich and J. Fan, "Nielsen/Netratings Global Webwatch Finds Audiences of Top 10 Global Properties All Majority Male," http://www.nielsen-netratings.com/pr/pr_020117_eratings.pdf, 2004.

  • S.

    Jarvenpaa, "Consumer Trust in an Internet Store: A Cross-Cultural Validation," Journal of Computer-Mediated Communication, Vol. 5, No. 2:1999.

  • S.

    Jarvenpaa, N. Tractinsky and M. Vitale, "Consumer Trust in an Internet Store," Information Technology and Management, Vol. 1, No. 1-2:45-71, 2000.

  • R.

    I. Jennrich and P. F. Sampson, "Rotation for Simple Loadings," Psychometrika, Vol. 31, No. 313-323, 1966.

  • K.

    G. Jöreskog and D. Sörbom, "Advances in Factor Analysis and Structural Equation Models," Cambridge, Mass.: Abt Books, 1979.

  • K.

    G. Jöreskog and D. Sörbom, "Lisrel 8: Structural Equation Modeling with the Simplis Command Language," Chicago, IL: Scientific Software International, 1996a.

  • K.

    G. Jöreskog and D. Sörbom, "Prelis2: User's Reference Guide," Scientific Software International, Chicago, IL, 1996b.

  • K.

    G. Jöreskog and D. Sörbom, "Lisrel 8.54," SSI Central, 2003.

  • R.

    Kohavi, "Mining E-Commerce Data: The Good, the Bad, and the Ugly," Proceedings of the Proceedings of the 7th ACM SIGKDD International Conference on Knowledge Discovery and Data Mining, 8-13, San Francisco, CA, 2001.

  • M.

    Koufaris and W. Hampton-Sosa, "Customer Trust Online: Examining the Role of the Experience with the Web- Site," http://cisnet.baruch.cuny.edu/papers/cis200205.pdf, 2002.

  • A.

    M. Levin, I. P. Levin and C. E. Heath, "Product Category, Dependent Consumer Preferences for Online and Offline Shopping Features and Their Influence on Multi-channel Retail Alliances," Journal of Electronic Commerce Research, Vol. 4, No. 3:85-93, 2003.

  • R.

    Likert, "A Technique for the Measurement of Attitudes," Attitude Measurement, G. Summers (eds.), Rand McNally&Company, Chicago, IL, pp. 149-158, 1932.

  • D.

    Limerick and B. Cunnington, "Managing the New Organization," Jossey-Bass, San Francisco, 1993.

  • N.

    Luhmann, "Familiarity, Confidence, Trust: Problems and Alternatives," Trust. Making and Breaking Cooperative Relations, D. Gambetta (eds.), New York: Basil Blackwell, pp. 94-107, 1988.

  • P.

    Markillie, "A Perfect Market: A Survey of E-Commerce," Economist, Vol. 371, No. 8375:3-5, 2004.

  • R.

    E. Milliman and D. L. Fugate, "Using Trust-Transference as a Persuasion Technique: An Empirical Field Investigation.," Journal of Personal Selling and Sales Management, Vol. No. 8:1-7, 1988.

Page 29

Document info
Document views68
Page views68
Page last viewedSun Jan 22 10:42:46 UTC 2017