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A t c _ t x t . b o o k P a g e 1 2 M o n d a y , J a n u a r y 1 0 , 2 0 0 5 6 : 3 8 P M

HOLD

Private hold If you want a call to remain on hold at your console only:

  • Press an available Private Hold softkey on the right side of the display panel. The line number and status, e.g. V 8880 appear in the display.

To pick up a call from Private Hold

  • Press the Private Hold softkey again.

Manual hold

Calls may be placed on hold manually, by pressing [HOLD].

A call placed on hold enters the Hold queue, from which it can be retrieved by any attendant console in the attendant position.

To pick up a call on hold

  • Press [ANSWER HOLD].

Automatic hold Incoming calls are placed automatically on hold when you:

  • Dial any digit.

  • Press [TONE].

  • Press a SPEED DIAL, PAGE or LCR button.

  • Press a MEMORY button programmed with an exten-

sion number.

12

Avanti Attendant console

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