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A t c _ t x t . b o o k P a g e 1 M o n d a y , J a n u a r y 1 0 , 2 0 0 5 6 : 3 8 P M

ABOUT YOUR AVANTI ATTENDANT

The Attendant console is a versatile unit which can be pro- grammed in many different configurations. The configura- tion of your particular console depends on the size and special requirements of your system.

ATTENDANT CONSOLES (ATC) AND ATTENDANT POSITIONS (ATP) Your UNITe IP telephone system can be served by more than one attendant. Each attendant operates a telephone unit called an Attendant console (ATC).

The Attendant console may be configured as the only attendant serving the extensions, outside lines and call queues assigned to it.

Alternatively two or more attendants may work in parallel, in a logical Attendant Position (ATP). All the Attendant con- soles in the ATP serve the same extensions, outside lines and queues.

ATTENDANT CONSOLE BUTTONS The Attendant console is provided with sixteen softkeys, a four-direction cursor movement key and ENTER button, and an array of fixed and programmable buttons (see Fig- ure 1 above).

NOTE In this guide, all fixed buttons appear in bold type within brackets, e.g. [ANSWER]. All softkeys appear in bold and italicized type, within braces, e.g. {SERIAL}. User-programmable button names appear in capital letters, e.g. SPEED DIAL.

Avanti Attendant console

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