System Analysis and Design System Analysis
As noted from the previous sequence, asking questions of the people who use a system every day or who have an interest, as an effective way to gather information about current and future systems.
There are anther techniques like observing current system users in more direct way of seeing how an existing system operates
Anther technique is examining system and organizational documentation to discover more detail about current system and the organization these system support
Questionnaires allows systems analyst to study attitudes, beliefs, behavior, and characteristics of several key people in the organization who may be affected by the current and proposed systems.