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Avicenna

System Analysis and Design                     System Analysis

6

Other Fact-Finding Techniques

Types of information to be discovered:

Values of organization or individuals who can determine priorities for different capabilities desired by different users (e.g., maintaining market share even if it means lower short-term profits)

Special information processing circumstances (e.g., special handling needed for a few very large-volume customers and which requires use of customized customer ordering procedures)

Reasons for current system design (e.g., data about customer’s purchase of competitors’ products were not available when the current system was designed)

Rules for processing data, and principles by which the organization operates that must be enforces by the information system

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