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Avicenna

System Analysis and Design                     System Analysis

9

Other Fact-Finding Techniques

Questionnaires and Surveys

Surveys is a document containing a number of a standard questions that can be sent to many individuals

When designing a questionnaire, the most important rule of all is to make sure that your questions collect the right data in a form that you can use to further your fact-finding

Questionnaires are valuable if

Organization members are widely dispersed

Many members are involved with the project

A typical questionnaire starts with heading, which includes a title, a brief statement of purpose, the name and telephone number of the contact person, the deadline date for completion, and how the member and when to return the form

General instructions that provide a clear guidelines on how to answer the question

Introduction for each main section of the survey

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