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18.1

All negotiations and proceedings connected with any dispute, claim or settlement arising out of or relating to this Agreement ("dispute") shall be conducted in confidence. The Contractor shall continue its performance of the provisions of the Contract (unless the PCT requests in writing that the Contractor does not do so).

18.2

The Parties will attempt in good faith to resolve any dispute promptly through negotiation between their authorised representatives.

18.3

If the negotiation referred to in Clause 18.2 does not resolve the matter in question then the Parties will attempt to settle it by mediation in accordance with the Centre for Dispute Resolution ("CEDR") Model Mediation Procedure or any other model mediation procedure as agreed by the Parties.  To initiate a mediation the Parties may give notice in writing (a "Mediation Notice") to the other requesting mediation of the dispute and shall send a copy thereof to CEDR or an equivalent mediation organisation as agreed by the Parties asking them to nominate a mediator.  The mediation shall commence within [twenty eight (28)] days of the Mediation Notice being served.  The Parties will co-operate with any person appointed as mediator providing him with such information and other assistance as he shall require and will pay his costs, as he shall determine or in the absence of such determination such costs will be shared equally.

18.4

If the matter has not been resolved by the mediation procedure detailed in clause 18.3 within [one (1) month] of the initiation of such procedure, the dispute shall be referred to a single arbitrator to be agreed upon by the Parties or in default of agreement within [fourteen (14)] days to be nominated by the President for the time being of the Chartered Institute of Arbitrators in accordance with the Arbitration Act 1996.  The arbitration shall take place in London and shall be in accordance with the Arbitration Act 1996 and in accordance with such arbitration rules as the Parties may agree or, in default of agreement, in accordance with the Rules of the London Court of International Arbitration which Rules are deemed to be incorporated by reference into this Clause 18.4.66

18.5

The decision of the Arbitrator shall be final and binding on the Parties.

18.6

PART 18 shall survive the expiry or termination of the Contract.

PART 19 RE-TENDERING AND HANDOVER

19.1

Within [twenty one (21)] days of being so requested by the PCT, the Contractor shall provide and thereafter keep updated, in a fully indexed and catalogued format, all the information necessary

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