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Troubleshooting Debug logging

Restore operation debug logging

The following logs pertain to restore operations: install_path\NetBackup\logs\dbclient install_path\NetBackup\logs\bpbkar (Snapshot Client) install_path\NetBackup\logs\bpfis (Snapshot Client) install_path\NetBackup\logs\bppfi (instant recovery)

Log names are formatted as mmddyy.log, where mm is the month, dd is the day, and yy is the year.

Setting the debug level

You can control the amount of information written to the debug logs by changing the General debug level. The higher the value, the more information is logged. For most operations, the default value of 0 is sufficient. However, technical support may ask you to set the value higher when a problem is being analyzed.

If you wish to set TRACELEVEL parameter to the Maximum (or MAX) level, this must be done in the batch file or in the NetBackup Database Extension GUI. The Maximum level will produce large amounts of output, usually appropriate only for internal debugging.

To set the debug level

1

Choose Start > Programs > Veritas NetBackup > Backup, Archive, and Restore.

2 3

Choose File > NetBackup Client Properties.

Click the Troubleshooting tab. By default, the settings are zero.

4 5

Set the General debug level. Click OK to save your changes.

To set the maximum trace level in the NetBackup Database Extension GUI

1 2 3

Open the NetBackup MS SQL Client. Choose File > Set NetBackup client properties. In the Client Trace Level group, choose Maximum.

To set the maximum trace level in the batch file

1

Open the NetBackup MS SQL Client.

2

Choose File > Manage script files.

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