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CHAPTER 2 ORGANIZATIONS AND INFORMATION TECHNOLOGY SUPPORT - page 30 / 35

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Introduction to Information Technology

Turban, Rainer and Potter

Chapter 2 Organizations and Information Technology Support

30

Managing IT Resources (continued …)

What is the role of the information systems department? (continued)

New (additional) major IS functions:

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Initiating and designing specific strategic information systems

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Infrastructure planning, development, and control

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Incorporating the Internet and electronic commerce into the business

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Managing system integration including the Internet, intranets, and extranets

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Educating the non-IS managers about IT

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Educating the IS staff about the business

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Supporting end-user computing

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Partnering with the executive level that runs the business

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Actively participating in business processes reengineering

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Proactively using business and technical knowledge to the line with innovative ideas about IT

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Creating business alliances with vendors and IS departments in other organizations

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