Our IT Department utilises the latest technology to provide job reporting and tracking which is available to our clients and customers via our web based client area.
We utilise ‘real time’ on-line communication dialogue with manufacturers both to receive training and technical updates and also to provide them with instant fault reporting.
Our integrated service control centre
Our dispatch systems can track the location of field service teams & provide up to the minute arrival times of our engineers
Workbench systems allow engineers to interact in real time with manufacturers systems. This allows us to access the latest schematics of new equipment and gives us unlimited access to their technical knowledge bases, updates & fault bulletins.
The ability to attend online training courses cuts training costs, savings which we then pass on to our clients.