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KEY ISSUE 5

Increase knowledge about available resources to assist veterans and their families.

Recommendation A: Develop a resource guide identifying local, state, regional, and national services.

Strategies:

  • 1.

    Create a protocol for collection of data for the Resource Guide that includes contact names, telephone numbers, addresses and services provided.

  • 2.

    Develop a broad and varied dissemination plan for the Resource Guide with a sustained public awareness campaign on its availability.

  • 3.

    Establish a toll-free call line that can assist veterans and/or families in the identification of available resources.

Recommendation B: Create communication mechanisms that enhance knowledge exchange between the Veterans Administration Medical Center, the Vet Center, Rhode Island National Guard, criminal justice system, first responders, the educational system mental health and substance abuse professionals, health care providers, community-based organizations, professional associations, local, state, regional and governmental entities, and other key stakeholders.

Strategies:

  • 1.

    Identify a representative from each key area, discipline, organization to participate on the task force.

  • 2.

    Develop website containing information identifying services, programs, etc.

  • 3.

    Develop educational materials and programs for Veterans and family members on how to access services

and insurance benefits.

Action Steps:

    • 1.

      Ensure full understanding of what is available, who is eligible, how to apply, when to apply, and where services are offered.

  • 4.

    Coordinate with TriCare to provide community training regarding benefits; active duty, reserve and guard.

  • 5.

    Identify TriCare providers and explore possibility of expansion Action Steps:

    • 1.

      Provide informational sessions for community providers, private practitioners, etc.

    • 2.

      Encourage TriCare to expand nationally.

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