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14

Exam 1: Foundation of Supply Management

1-F. Supplier Relationship Management

1-F-2 Continued

  • 6)

    Concepts of continuous improvement

    • A)

      Quality

    • B)

      Cost

    • C)

      Design

    • D)

      Service

    • E)

      Cycle time reduction

  • 7)

    Supplier partnerships/strategic alliances

    • A)

      Rationale

    • B)

      Methods for identifying potential alliances

    • C)

      Forms of alliances

    • D)

      Developing alliances

    • E)

      Maintaining/sustaining alliances

    • F)

      Concluding alliances

    • G)

      Supplier certification issues

  • 8)

    Reverse marketing/supplier development

  • 9)

    Supplier mentorship

  • 10)

    Early supplier involvement

    • A)

      New product development

    • B)

      Development cycle reduction time

    • C)

      Co-located engineering

  • 11)

    Supply chain management

    • A)

      Definition

    • B)

      Potential benefits

    • C)

      Risk management

    • D)

      Role of supply management

    • E)

      Multi-tier purchasing agreements

    • F)

      Value chain analysis and process improvement

  • 12)

    Supply base innovation

    • A)

      Managing differences

    • B)

      Managing breakthroughs

    • C)

      Managing decisionmaking

    • D)

      Managing transformation

1-F-3

Develop/implement a supplier diversity program. Knowledge of:

  • 1)

    Rationale in developing programs

    • A)

      Organizational policies

    • B)

      Impediments

    • C)

      Benefits

    • D)

      Assessing program goals

    • E)

      Disparity studies

    • F)

      Customer-driven requirements

    • G)

      Subcontracting plans

  • 2)

    Sources of information on socially or economi- cally disadvantaged suppliers/Historically Underutilized Businesses/or other country’s equivalent

    • A)

      Small Business Administration

    • B)

      Minority/Women Business Development Agency

    • C)

      Business directories

    • D)

      Minority/Women Business Development Councils

      • E)

        Local minority/women chambers of commerce

  • F)

    Business fairs

    • 3)

      Small Business/Small Disadvantaged Business

(SB/SDB) requirements

  • A)

    Certification

  • B)

    Registration

  • C)

    Applicable classifications

ISM CPSM Exam Specifications

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