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Exam 1: Foundation of Supply Management

  • 4)

    Program Elements

    • A)

      Top management support

    • B)

      Company policy

    • C)

      Program coordinator

    • D)

      Buyer diversity goals

1-F-4

Develop new supplier qualification plans and reports to assure components, materials and sup- pliers meet specified requirements (regulatory, safety, reliability, quality).

Knowledge of:

  • 1)

    Customer communication/CRM

  • 2)

    Supply chain mapping

  • 3)

    Quality systems

  • 4)

    Logistic systems

  • 5)

    Financial analysis

  • 6)

    Methods of requirements gathering

  • 7)

    Supplier evaluation measures

1-F-5

Conduct supplier performance evaluations. Knowledge of:

  • 1)

    Factors used to analyze a supplier’s ability to perform

    • A)

      Capacity and utilization

    • B)

      Delivery

    • C)

      Quality history

    • D)

      Contractor’s “make or buy” program

    • E)

      Cycle/leadtime

    • F)

      Productivity

    • G)

      Flexibility

    • H)

      References

    • I)

      Electronic capabilities

    • J)

      Breadth of product line

    • K)

      Customer/prime requirements

  • 2)

    Issues in conducting site visits

    • A)

      Reasons for conducting visits

    • B)

      Costs vs. benefits of visits

    • C)

      Site inspection team

    • D)

      Factors appraised at site visits

1.0 Housekeeping 2.0 Process/material flow 3.0 Employee morale 4.0 Measurement of KPIs

3)

  • E)

    Timing of visits

  • F)

    Performance audits, documentation and

metrics Evaluate changes within supplier organization

1-F-6

Develop and execute supplier exit strategies. Knowledge of:

  • 1)

    Internal considerations

    • A)

      Stakeholders

    • B)

      Timing

    • C)

      Assets (e.g., inventory, tooling, capital equipment, IP)

    • D)

      Documentation

  • 2)

    External considerations

    • A)

      Contractual

    • B)

      Customer requirements

    • C)

      Supplier certification status

    • D)

      Assets (e.g., inventory, tooling, capital equipment, IP)

  • 3)

    Associated risks

    • A)

      Legal requirements

    • B)

      Financial requirements

  • 4)

    Community concerns

ISM CPSM Exam Specifications

1-F

15

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