X hits on this document

131 views

0 shares

0 downloads

0 comments

31 / 45

Exam 2: Effective Supply Management Performance

  • C)

    Results evaluation (signal vs. noise, key stakeholders)

  • D)

    KPI – Key Performance Indicators

  • E)

    Performance management systems (e.g., EVMS – Earned Value Management System, balanced scorecard, value stream)

  • F)

    Corrective action process

    • D)

      Remediation

    • E)

      Training

  • 2)

    Compliance metrics

    • A)

      Organizational policies (e.g., supplier

diversity, social responsibility)

2-D-4

2-D-2

Develop performance criteria and evaluate supply management staff performance.

Knowledge of:

  • 1)

    Issues in the evaluation of employees

    • A)

      Align employee objectives to organizational goals

    • B)

      Determine criteria for success

    • C)

      Determine appraisal factors

1.0 Quantitative factors 2.0 Qualitative factors

  • D)

    Conduct interviews/give feedback

  • E)

    Sources of feedback

1.0 Team and/or peer input 2.0 Self-assessment 3.0 Internal customer input 4.0 Supplier input

F) Employee accountability (e.g., performance improvement plan)

2-D-3

Develop tools and processes to measure, report and improve compliance with supply management policies.

Knowledge of:

  • 1)

    Creation of measurements

    • A)

      Audit processes

    • B)

      Validation process

    • C)

      Reporting requirements

Analyze and resolve issues raised in supply man- agement audit reports.

Knowledge of:

  • 1)

    Types of audits (e.g., ISO, GAAP, SOX)

  • 2)

    Measurement of change initiatives

  • 3)

    Validation of current policies, procedures, work instructions and forms

  • 4 )

    Corrective action process

    • A)

      Establishment of time frames

    • B)

      Prioritization

    • C)

      Cost/benefit analysis

  • 5)

    Audit schedules and reports 2-E. Planning 2-E-1

Implement or utilize requirements planning (xRP

  • e.g., ERP, MRP, MRP II DRP, DRP II) to align

supply management and operations activities to support organizational strategy.

Knowledge of:

  • 1)

    Key principles of xRP

    • A)

      Enterprise integration

    • B)

      Data source consolidation

    • C)

      Information sharing

  • 2)

    System Development Life Cycle (SDLC)

    • A)

      Analysis

    • B)

      Design

    • C)

      Development

    • D)

      Testing

ISM CPSM Exam Specifications

2-D,E

21

Document info
Document views131
Page views131
Page last viewedWed Dec 07 00:32:10 UTC 2016
Pages45
Paragraphs3336
Words10275

Comments