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Exam 2: Effective Supply Management Performance

2-E-2

Develop, implement, maintain and monitor the forecasting, operations planning, scheduling and inventory control functions to ensure optimum use of capacity and resources.

Knowledge of:

  • 1)

    Forecasting models/methodologies

    • A)

      Least squares/Regression model

    • B)

      Box Jenkins

    • C)

      Winters model

    • D)

      Judgment sampling

    • E)

      Future sales based on past sales

  • 2)

    Measures of forecast accuracy

    • A)

      Standard error rates

    • B)

      Mean squared error

    • C)

      Mean percentage error

  • 3)

    Replenishment/Priority tools

    • A)

      Supplier Managed Inventory (SMI)

    • B)

      ABC analysis/classification

    • C)

      Reorder point systems

    • D)

      Fixed order period

    • E)

      Fixed order quantity

    • F)

      Kanban

    • G)

      Buffer/Safety stock

    • H)

      Obsolete/damaged/slow moving

  • 4)

    Scheduling processes

    • A)

      Flow manufacturing

    • B)

      Level scheduling

    • C)

      Packaging optimization

    • D)

      Shared visibility into inventory (your organization, customer and supplier)

    • E)

      Bull-whip effect

  • 5)

    Capacity utilization techniques

    • A)

      Sales forecasts

    • B)

      Implementation schedule

2-F. Product Development

2-F-1

Participate in product/service development or spec- ification/requirement changes that support orga- nizational merchandising and marketing efforts to meet customer needs.

Knowledge of:

  • 1)

    Product development process

    • A)

      Customer requirements

    • B)

      Quality Function Deployment (QFD)

1.0 House of Quality matrix

  • C)

    Needs analysis

  • D)

    Alternate sources of supply

  • E)

    Evaluation techniques of supply forecasts

and capacity

    • F)

      Benchmarking

    • G)

      Planned obsolescence

    • H)

      Early Purchasing Involvement (EPI)

  • 2)

    Role of supply management in product/service design

    • A)

      Research and development

    • B)

      Substitution

    • C)

      Product innovation

    • D)

      Contracting for design services

    • E)

      Qualified Products Lists (QPL)

    • F)

      Early Supplier Involvement (ESI)

    • G)

      Sourcing and cost profitability issues

    • H)

      Target costing

2-F-2

Manage ramp-up strategy and implementation to full-scale production for new product introductions.

Knowledge of:

  • 1)

    Sales projections

  • 2)

    Staffing requirements

ISM CPSM Exam Specifications

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