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Exam 3: Leadership in Supply Management

3-A. Leadership

3-A-1

Represent the supply management organization in decisions related to the organization-wide or project objective setting, budgeting, staffing and policies.

Knowledge of:

  • 1)

    Supply management organization mission, pro- cesses, capabilities

  • 2)

    Definition of customer requirements

  • 3)

    Corporate processes and organizational dynamics

  • 4)

    Influence

  • 5)

    Internal negotiations and synergies

3-A-2

Develop and implement business plans that will meet customer service, corporate profit and return on equity goals.

Knowledge of:

  • 1)

    Corporate goals

  • 2)

    Elements of a business plan

  • 3)

    Concept of goal alignment

    • A)

      Internal

    • B)

      External

  • 4)

    Product price structure

  • 5)

    Contribution to profit

  • 6)

    Business planning process

  • 7)

    SWOT analysis

    • A)

      Governmental

    • B)

      Environmental

    • C)

      Market

    • D)

      Emerging supply chain practices

  • 8)

    Financial measures and other metrics

3-A-3

Develop, implement and monitor a strategic supply management plan and operating plan based on market conditions, business needs and available resources.

Knowledge of:

  • 1)

    Elements of a strategic supply plan

  • 2)

    Elements of an operating plan

    • A)

      Forecasts

    • B)

      Budget

    • C)

      Staffing plan

    • D)

      Metrics

3-A-4

Plan/develop/provide operating policies, guidelines and procedures. Modify as necessary in order to achieve the optimal structure.

Knowledge of:

  • 1)

    Nature of management control

    • A)

      Before-the-fact controls

2)

1.0 Budgets 2.0 Plans 3.0 Business continuity 4.0 Forecasts 5.0 Policies/procedures manual B) During-the-fact controls 1.0 Key performance indicators C) After-the-fact controls 1.0 Audits/customer surveys 2.0 Periodic reports 3.0 Procedures reviews Best practices

ISM CPSM Exam Specifications

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