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Exam 3: Leadership in Supply Management

3-A. Leadership

3-A-8 Continued

F) Effectiveness measures 1.0 Individual 2.0 Team

3-A-9

Disseminate information and promote training related to supply management policies and procedures.

Knowledge of:

  • 1)

    Knowledge assessment and situational analysis

  • 2)

    Compliance metrics

  • 3)

    “The Learning Organization” concept

3-A-10

Market the value of strategic sourcing and sourcing strategies and initiatives to management and internal customers.

Knowledge of:

  • 1)

    Level of communication

    • A)

      Senior management

    • B)

      Internal customers

  • 2)

    Methods of communication

    • A)

      Feedback mechanisms

    • B)

      360 survey

    • C)

      Presentation skills

    • D)

      Intranet

3-A-11

Evaluate the supply management organizational structure and modify as necessary in order to achieve the optimal structure.

Knowledge of:

  • 1)

    Functional impact of organizational structure

    • A)

      Centralized/decentralized/hybrid models

    • B)

      Product/brand management

    • C)

      Geographic

  • 2)

    Organizational types and their implications

    • A)

      Functional

    • B)

      Matrix

    • C)

      Project

    • D)

      Category/commodity management

  • 3)

    Key Issues

    • A)

      Spend management

    • B)

      Aggregation management

    • C)

      Service to end users

  • 4)

    Workload distribution

    • A)

      Commodity or class

    • B)

      Department

    • C)

      Special project

    • D)

      Volume

    • E)

      In rotation

    • F)

      Type of contract

    • G)

      Staff expertise

    • H)

      Supplier

3-A-12

Hire, develop, retain, promote and/or dismiss supply management personnel.

Knowledge of:

  • 1)

    Organizational human resource policies and procedures

  • 2)

    Organization skill set requirements

  • 3)

    Position skill set requirements

  • 4)

    Issues in selection and recruitment

    • A)

      Knowledge, skills and aptitudes of applicants

    • B)

      References, experience and training

    • C)

      Questions in the interview process

      • (e.

        g., behavior-based interview techniques)

ISM CPSM Exam Specifications

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