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Exam 3: Leadership in Supply Management

  • 5)

    Issues in employee promotion

    • A)

      Standards/certification

    • B)

      Career advancement

    • C)

      Advantages/disadvantages of promoting within

    • D)

      Advantages/disadvantages of recruiting/ hiring outside employees

    • E)

      Training needs

    • F)

      Succession planning

    • G)

      Objective attainment

  • 6)

    Issues in the termination of employees

    • A)

      Consistent documentation/evaluation

    • B)

      Adherence to established human resource policies/procedures/union requirements/ due process

    • C)

      Quantifying/qualifying discussion to terminate employee

    • D)

      Outplacement

    • E)

      Exit interviews

  • 7)

    Issues in employee retention

    • A)

      Recognition/value

    • B)

      Job satisfaction

    • C)

      Compensation/benefits

    • D)

      Career progression

    • E)

      Work/life balance

    • F)

      Work environment

  • 8)

    Legal issues in employment and interviewing

3-A-13

Supervise and lead human resources to achieve initiatives.

Knowledge of:

  • 1)

    Issues in organizational management and administration

    • A)

      Delegation of authority and responsibility

B) Chain of command

C) Span of influence/span of information dissemination

D) Theories of management 1.0 General theories 2.0 Motivational theories

    • E)

      Diversity in the workplace

    • F)

      Reward and recognition programs

  • 2)

    Group dynamics

  • 3)

    Leadership principles

  • 4)

    Change management techniques 3-A-14

Conduct/authorize job training for the professional development of the staff.

Knowledge of:

  • 1)

    Determination of training and development needs

    • A)

      Needs and skills assessment

    • B)

      Gap analysis

    • C)

      Designing and planning training programs

  • 2)

    Types of job training (functional orientation)

    • A)

      Orientation

    • B)

      On-the-job training

    • C)

      Sponsor/mentor system

    • D)

      Classroom training

    • E)

      Functional rotation

  • 3)

    Professional certification

  • 4)

    Formal education/advanced degrees

  • 5)

    Professional association involvement 3-A-15

Develop/manage/evaluate/measure relationships with internal departments.

Knowledge of:

1) Role/perception of supply management within the organization

ISM CPSM Exam Specifications

3-A

29

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