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DElTa ENVIRONMENT PRODUCTS INDIVIDUal MECHaNICal WaSTEWaTER TREaTMENT SYSTEM SERVICE POlICY

INITIAL POLICY:

A two year initial service policy shall be furnished to the user by the manufacturer or the distributor through the dealer. This policy is included in the original price and shall provide the following:

  • 1.

    An inspection/service call every six months, which includes inspection, adjustment, and servicing of the mechanical and electrical component parts as necessary to ensure proper function.

  • 2.

    An effluent quality inspection every six months consisting of a visual check for color, turbidity, scum overflow, and an examination for odors.

  • 3.

    A sample shall be pulled from the aeration tank every six months as described in the “SOLIDS REMOVAL” section to determine if there is an excess of solids in the treatment plant. If the test results determine a need for solids removal, the user will bear the cost and responsibility for doing so.

  • 4.

    If any improper operation is observed which cannot be corrected at that time, the user shall be notified immediately in writing of the conditions and the estimated date of correction.

CONTINUING SERVICE POLICY:

An annually renewable service policy affording the same coverage as the Initial Service Policy is available. Consult your dealer for pricing information.

PARTS: Replacement parts or components may be obtained from your local distributor or directly from Delta Environmental Products.

COMPLAINTS:

In order for Delta Environmental Products to properly address complaints, we require that you put in writing the date and nature of the complaint as detailed as possible. This must include the Serial Number of your system.

Send to: Delta Environmental Products P. O. Box 969 Denham Springs, LA 70727-0969

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