If you need technical support, repair or replacement service
Visit the iPod Support website
The iPod Support website has links to service option availability, iPod tutorial, discussions, and other resources to answer various “How-to” questions, which are available 24 hours a day at www. apple.com/uk/support/ipod in the UK and Ireland.
Contact Apple for more assistance
If the steps in this guide do not resolve your issue, contact Apple. An Apple representative will ask you for your AppleCare Protection Plan for iPod agreement number or your iPod serial number, which is engraved on the back of your iPod.
(44) 0870 876 0753 Monday – Friday 8:00 am – 7:45 pm* Saturday 10:00 am – 5:45 pm*
Ireland (353) 1850 946 191
Monday – Friday 8:00 am – 7:45 pm* Saturday 10:00 am – 5:45 pm*
Telephone numbers and hours of operation may vary and are subject to change. You can find the most up-to-date local
a n d i n t e r n a t i o n a l c o n t a c t i n f o r m a t i o n a t w w w . a p p l e . c o m / c o n t a c t / p h o n e _ c o n t a c t s . h t m l .