Cancellations of trips must be made at least one hour in advance of the trip. Repeated no shows (un-cancelled trips) can result in suspension of service. Please refer to our “No-Show/Cancellation Policy.”
STAR service is provided as a curb-to-curb service. The driver will provide limited assistance in boarding and un-boarding. AT NO TIME MAY A DRIVER ENTER A BUILDING TO PROVIDE ASSISTANCE.
Prior approval for RADAR’s vehicle to enter any driveway is required and will be maintained in the passenger’s data file.
Please return your completed application to STAR Service, Valley Metro, PO Box 13247, Roanoke, Virginia 24032. If you have any questions, please call 540-982-2222.
You may also visit our website at for information regarding the STAR service.
City, State, Zip:_________________________________________________________________
Mailing Address(if different than above):_____________________________________________
Daytime Phone:_________________________ Evening Phone:__________________________
Date of Birth:_________________(optional) Male Female
In case of an emergency, whom may we contact? (Please select someone who would not be riding with you).