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Rapid Response Team – multi-disciplinary team consisting of qualified and unqualified nurses, physiotherapist, occupational therapist and social worker.  They provide care and support to patients and carers from 72 hours to maximum of two weeks.  They provide a 24-hour service.

PCT Palliative Care Counsellors – 2 full-time Palliative Care Counsellors based at Sandringham House. Service available between 8.00 – 4.00 Monday to Friday.

Salford Crossroads – care offered day, evening or weekend and overnight.

Salford Carers Centre – open Tuesday / Thursday 9.00am to 21.00pm

Cancer Aid and Listening Lineprovides home based support services for people with cancer and other life-threatening illnesses, carers and families. Support is tailored to the individual but could include listening and befriending, social activities, respite sitting and practical help with shopping, transport to hospitals appointments, etc. CALL also operates an evening listening line every evening from 7.30pm to 10.30pm.

24-hour Advice Line – an advice line for professionals provided by St Ann’s Hospice.  This was extended to patients and carers from April 2005 as part of a Big Lottery Fund Community Palliative Care project .

General Palliative Care (Community) – Developing Out of Hours services

Improvements are also being made in the development of community palliative and supportive care through the implementation of the Big Lottery Fund Community Palliative Care Project in Salford (IMPACTS).  A number of working groups have been established to facilitate the improvement of services and information in the following areas:

Out of Hours access to drugs and equipment


24 hour advice line for user / carers

Single point of access and entry criteria

In addition, there are a number additional facilitator posts and lead posts for service improvement as follows:

Gold Standards Framework Facilitator (1 WTE), responsible for the roll out of the GSF in the community.

Macmillan GP Facilitator, who supports education and development of palliative care across general practice

Integrated Care of the Dying Pathway Facilitator (0.5 WTE), who works across Salford specialising in the roll out of ICP in the Care Home sector and maintaining its use within Primary Care.


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