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L i n k - U p I s s u e 6 w i t h A u d a t e x a n d U n l o c k t h e P o t e n t i a l

Improved Vehicle Routing with AudaFNOL

It is estimated that every year, more than 50% of total loss vehicles are incorrectly routed to bodyshops. It’s a situation that is costly to insurers, inconvenient to bodyshops and unsatisfactory for policyholders. What is needed is a decision support tool that can be used at First Notification of Loss (FNOL) to improve the routing of claims. This need has been met with the launch of AudaFNOL, the latest addition to our growing claims solutions portfolio.

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Winter 2008

inside...

  • AXA goes live with Audatex Page 3

  • Customer Satisfaction Survey 2008 – results summary Page 6

  • Inside Out – Tony Parish of Alton Cars shares his views on our industry Page 7

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