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Julian Thrussell, BSi Every now and again a company stands out in its approach and success, Audatex can be justifiably proud

Colour- coded graphics provide guide to material types

BSi’s Julian Thrussell presenting Paul Tucker with certification

Audatex first to achieve global standards for business continuity and information security

Earlier in the year Audatex UK became the first company in the world to simultaneously attain ISO 27001, the international standard for information security, and BS 25999, the new British Standard for business continuity, with BSI Management Systems.

The dual certification underpins our ongoing business improvement strategy and validates the investment that we have made in our business continuity and information security infrastructure and working practices. It also complements the implementation of a Sarbanes-Oxley control framework and the adoption of ITIL/ITSM within our customer service and IT functions.

There were strong business drivers for certifying to both standards. By adopting best practice in both business continuity and information security, and having our management systems certified by a leading independent authority, we are able to demonstrate to all our stakeholders our proactive approach to keeping data secure and ensuring continuity of service delivery.

As a global provider of claims solutions we operate at the highest level in terms of information security and business continuity and we rightly feel that attaining both of these standards is an important achievement, demonstrating our ability to lead the way by adopting internationally recognised business standards.

We’re pleased to announce the launch of colour coded graphics within Global Claims Centre (GCC). You told us in our recent customer satisfaction survey that this enhancement was a top priority for you, which means we’ve accelerated its launch as a direct response.

The first release, which is planned for a phased roll-out, by the end of the year, will provide users of GCC with colour-coded graphics to enable easy identification of aluminium and ultra high strength steels (UHSS) and also invalid parts. This will not only help estimators identify material types at the point of estimate, but will also assist in determining the appropriate method of repair. This information will complement the repair methods data provided by the vehicle manufacturers and through Thatcham’s escribe.

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