1=Understands 2=Developing 3=Competent 4=Skilled 5=Master
Practice Dimension III: REFERRAL
The process of facilitating the client’s utilization of available support systems and community resources to meet needs identified in clinical evaluation and/or treatment planning.
Establish and maintain relations with civic groups, agencies, other professionals, governmental entities, and the community-at-large to ensure appropriate referrals, identify service gaps, expand community resources, and help to address unmet needs.
Continuously assess and evaluate referral resources to determine their appropriateness.
Differentiate between situations in which it is most appropriate for the client to self-refer to a resource and instances requiring counselor referral.
Arrange referrals to other professionals, agencies, community programs, or other appropriate resources to meet client needs.
Explain in clear and specific language the necessity for and process of referral to increase the likelihood of client understanding and follow through.
Exchange relevant information with the agency or professional to whom the referral is being made in a manner consistent with confidentiality regulations and generally accepted professional standards of care.
Evaluate the outcome of the referral.