Programme Delivery Model
Broadband Delivery Programme
Through analysis of outline residential consumer and business user scenarios a number of essential high level requirements have been derived as follows: Local Requirements:
Local coverage & priorities
Community outcomes (hubs and digs)
Reuse of public assets
Variations to core / common requirements
Retailable wholesale capability
Public services connectivity
Delivery / phasing / implementation / testing
Service levels & service management
Demand stimulation / take-up
Management, governance & reporting
Service continuity (including exit provisions)
Figure 12.1: High level requirements
It is intended each high level requirement be detailed in terms of the prioritised outputs and outcomes that are expected to satisfy them. These will be associated with, where appropriate, the prevailing standards and end user (consumer and business) service levels.
In this way a common and core set of requirements will appear in most local project procurements, in order to:
Promote coherence and consistency across regions;
Avoid the potential for a „patch work‟ of wholesale networks and retail service offerings;
Simplify solution development by bidders; and
Allow local bodies to concentrate more on the local priorities, communities, coverage reuse and sharing of their enterprise networks, as detailed in their Local Broadband Plan.
Local bodies will be expected to use the common requirements most appropriate to them in contracts for broadband services, and to consider the balance between fibre based solutions and the need to focus on edge of network solutions. The balance will be dictated by geography and the history of investment in networks for public sector use and other broadband investments.
The outcome based requirements will provide flexibility for suppliers to agree with network operators Service Level Agreements (SLAs) for the capability of the data transport infrastructure. These will set out service levels for data transport between a customer‟s premise and a point of access to the internet. The SLAs are expected to describe a volume throughput of data that should be transported (download speed or volume of bits per second) and the quality expected during the busy hour period. Suppliers will select from a number of delivery alternatives to best reflect the appropriate solutions which will meet the service needs of the customers being served.