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Lorraine Lane, Lane Business Consulting 2 Narnia Way, Suite 102, Land O’ Lakes Phone: 1-02-22

Being dependable is an essential factor in the business of building your reputa- tion. Whether you are a consultant, a me- chanic or a banker, it’s impossible to enjoy a good reputation without dependability. Being dependable is really very simple and can be summed up in one sentence: “Truthfully say what you’re going to do and then do it.” Failure to follow through on what we say has become such a dominant pattern of modern life that most of us aren’t even aware when we don’t follow through. You meet someone. You exchange business cards. They say they’ll contact you with some sort of relevant information or business contact. You don’t hear from them. Of course, the next time they see you, they’re very apologetic and tell you they’ll send it to you this time. Maybe they do, maybe they don’t. I’d bet this has happened to you. I’d even bet money you’ve done it yourself once or twice! This probably won’t kill your reputation. But I promise you that if you overcome this problem, it will do wonders for your business reputation. The solution to this is really simple. It’s one I’ve tried and found that it works. Quite simply, don’t go to bed at night until you’ve handled all your follow-ups. You must do three things:

1) figure out what the next step is to deliver whatever you committed to.

2) put the step on your schedule/calendar/to-do list for the appropriate date.

3) contact the person, tell them when you intend to deliver what you promised..

Just watch how people respond to this-you’ll be pleasantly and profitably surprised! So, what does this have to do with networking? Everything! You sign up to attend an event. You don’t show up. How dependable does that make you? You promise to send infor- mation to someone you meet at a networking event. You get busy and ‘forget’. How dependable does that make you? Just food for thought!

Chamber Review


Connections That Make Business Work

The Central Pasco Chamber of Commerce

January 28, 2010

Location: Weck’s American Grill 18450 U. S. Hwy 41 N.

Time: 11:30a.m.-1:00p.m.

Cost: $12.00 for Chamber Members, $15.00 for Guests.

Speaker: Lorraine Lane, Lane Business Consulting

Topic :“Create a Vision Map for 2011.” What do you want to experience in your business in 2011? What do you want your customers to experience in doing business with you?

Picture yourself in January, 2012 – looking back over the past year – what do you see? Join us on Friday, January 28th and share the fun and cre- ativity of the Women Leaders in your Chamber.

Contact the Chamber Office to R.S.V.P. by January 26, 2011. 813-909-2722.

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