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Software Testing and Quality Assurance Theory and Practice Chapter 17 Software Quality - page 4 / 28

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Software Testing and QA Theory and Practice (Chapter 17: Software Quality)

© Naik & Tripathy

4

Five Views of Software Quality

Transcendental view

Quality is something that can be recognized through experience, but not defined in some tractable form.

A good quality object stands out, and it is easily recognized.

User view

Quality concerns the extent to which a product meets user needs and expectations.

Is a product fit for use?

This view is highly personalized.

A product is of good quality if it satisfies a large number of users.

It is useful to identify the product attributes which the users consider to be important.

This view may encompass many subject elements, such as usability, reliability, and efficiency.

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