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Prof. Dr. Dr. h.c. mult. August-Wilhelm Scheer Institute for Information Systems (IWi) at DFKI, ... - page 10 / 28

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E-Government: Realization in Germany

Information

3,9

Communication

3,6

Interaction

3,1

Transaction

2,4

(Scale: 1=not realised; 5=completely realised)

Source: Research Survey of the Institute for Information Systems (IWi), Saarbrücken, Germany, November 2002.

Status Quo:

  • Most E-Government-solutions are technology-driven, without the higher

integration levels being realized, especially the level of transaction

  • But: The main potential resources of improvement are located at the

transaction level

© Prof. Dr. Dr. h.c. mult. A.-W. Scheer

Business Process Management - the first step towards a successful E-Government

10

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