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Prof. Dr. Dr. h.c. mult. August-Wilhelm Scheer Institute for Information Systems (IWi) at DFKI, ... - page 12 / 28

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Vision of E-Government

File

Proposal verification

Proposal required

Board

Comments occured

High quality and efficiency of E-Government services demands consequent management of the relevant administrative processes.

Citizen

Administration 1

Administration 2

Proposal handed in

Proposal to register

Proposal registered

Survey

Ext. De- partement

Survey finished

Acceptance

Proposal

Proposal

processing

finished

Proposal necessary

Proposal

Proposal data

Citizen data

Legal pre- scriptions

Propo- al data

Departe- ment

Departe- ment

System

© Prof. Dr. Dr. h.c. mult. A.-W. Scheer

Business Process Management - the first step towards a successful E-Government

12

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