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Prof. Dr. Dr. h.c. mult. August-Wilhelm Scheer Institute for Information Systems (IWi) at DFKI, ... - page 9 / 28

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E-Government: Services offered via the Internet

61%

Up to 20%

Up to 39%

Up to 59%

Up to 79%

At least 80%

The whole

offered

offered

offered

offered

offered

portfolio is

Source: Research Survey of the Institute for Information Systems (IWi), Saarbrücken, Germany, November 2002.

17%

11%

6%

6%

0%

offered

© Prof. Dr. Dr. h.c. mult. A.-W. Scheer

Business Process Management - the first step towards a successful E-Government

9

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