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WIC VENDOR TRAINING CLASS - page 10 / 16

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IMPORTANT REMINDERS

REMEMBER – GIVE NO CHANGE AND NO EXCHANGES, SUBSTITUTIONS, REFUNDS OR RAINCHECKS.  ALLOW ONLY AUTHORIZED WIC FOODS AND AUTHORIZED QUANTITIES.  IF BRAND SPECIFIC, ALLOW ONLY THE BRAND PRINTED ON THE FOOD INSTRUMENT.

The customer may choose not to buy something that is listed on the Food Instrument.  Once a check food instrument is cashed, they may not get it later.

Hand out the WIC Orientation Test for Cashiers

TEST –  give 10 minutes to complete.  There are 19 True or False questions.

NOTE:  MAKE SURE ALL STAFF SIGN THE ATTENDANCE RECORD. ALSO, AT THE END OF THE CLASS HAVE THEM FILL OUT THE CASHIER TRAINING EVALUATION FORM (REMIND THEM THAT THIS IS A 2-SIDEDED FORM AND THERE IS A SECTION FOR COMMENTS ON THE BACK OF THE FORM).

Nevada State Health Division WIC Program 02/08 Page 10

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