or if they do not match, you will receive a bill for the total amount of the Food Instrument. *Note: Anyone may shop for a WIC participant, since children and infants do not do their own shopping. This is why it is so important to check the signatures against the WIC ID Folder.
Write “WIC” across the front of the receipt and give it to the participant. This helps discourage attempts for refunds. Some stores have programmed their registers to print “WIC” on the receipt, but you must still manually write “WIC” across the front of the receipt. (For EBT stores, you still must write “WIC” on your store register receipt).
Participants may use coupons (buy one get one free, etc.) and they may use store discount cards such as club cards. (For EBT, do not scan the “free” item into the WIC system).
WIC Food Instruments list a quantity and a type of food. Participants do not have to buy everything on the WIC Food Instrument, but they may not exceed the quantities listed on the Food Instrument. Allowing them to exceed authorized amounts will show up in the WIC system as an “overcharge” and will lead to a bill for your store for the amount of the difference between the value of the Food Instrument and what you charged WIC.
WIC participants are NOT required to purchase everything listed on the Food Instrument. The Food Instrument can only be used to pay for WIC items received by the customer at the time the Food Instrument is presented. NO RAINCHECKS
If a WIC Food Instrument appears to be altered, the changes must be approved by the clinic with a rubber stamp that says “ALTERATION APPROVED FOR PAYMENT BY WIC OFFICE.” Do not accept the Food Instrument if it has been altered and does not have this stamp. (Tell the customer to return to the WIC clinic). If a Food Instrument is presented with an obvious attempt at altering the WIC Food Instrument and it does not have the rubber stamp, report the incident to the clinic along with the participant information on the Food Instrument.
Nevada State Health Division WIC Program 02/08 Page 5