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longer supply the service to you.

(c)

You must not interfere with or impair the operation of the Optus ‘Satellite’ SIM card.

5.3

What should you do if your Optus ‘Satellite’ SIM card is lost or stolen?

(a)

We are not responsible for any lost or stolen Optus SIM cards.

(b)

You must notify us as soon as possible if the Optus ‘Satellite’ SIM card we have given you is lost or stolen and we will bar outgoing calls, suspend the service or activate Optus IMEI blocking on your mobile phone (see clause 8 below).  

(c)

You are responsible for all charges for calls made using the lost or stolen Optus ‘Satellite’ SIM card up until the time you notify us that your Optus ‘Satellite’ SIM card has been lost or stolen and we bar outgoing calls, suspend the service or activate Optus IMEI blocking (see clause 8 below).

5.4

Replacing the Optus SIM card

When you notify us that the Optus ‘Satellite’ SIM card is lost, stolen or damaged it will be suspended or cancelled and you will require a replacement Optus ‘Satellite’ SIM card. Unless you are otherwise in breach of the agreement, we will replace the Optus ‘Satellite’ SIM card (including where your mobile phone has been lost or stolen or the Optus ‘Satellite’ SIM card has been damaged), and may charge a replacement fee.

5.5

Cancelling the service

If you cancel the Optus Thuraya Service, you are required to return the Optus ‘Satellite’ SIM card. If you wish to continue using the Optus Digital Mobile Service we will replace the Optus ‘Satellite’ SIM Card with an Optus SIM card.  Until the Optus ‘Satellite’ SIM card is returned, you will be charged the relevant charges as per your pricing plan.

6.

PHONE NUMBERS

6.1

How do you obtain a phone number?

If you do not already have a phone number for your mobile phone for use with the service, we will issue you a phone number.

Optus Thuraya Service – Service Description (SFOA) (Consumer & SMB)26 August 2009

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