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satellite phone antenna must be extended with a wide view of the sky to enable a direct ‘line of sight’ to a Thuraya satellite (which is the satellite used in providing the Thuraya Satellite Service).  


The Thuraya Satellite Service cannot be used indoors without connection to an approved indoor repeater or externally mounted antenna.


Certain value added service features are only available in specific network coverage areas.  For example, some value added service features are only available in our Optus 3G network coverage areas.  The description of the value added service feature in Appendix Y will tell you if availability is limited to specific network coverage areas.


Roaming is not available in all countries or in all areas of those countries.  The countries where roaming is available may change.  You can obtain information on where roaming is available from us or from our website: www.optus.com.au.


Due to technical reasons, we are not able to guarantee that calls to ‘13’ prefix numbers will be diverted to the nearest location for that ‘13’ prefix number.


Use of the service


In addition to any other obligations you may have under the agreement (including your obligations under the consumer terms or the SMB terms (as applicable to you) and the Optus Mobile Fair Go Policy (Appendix W )), you must not:


make or receive calls or send or receive content on our network or the network of any supplier other than for your own personal or business use, as described in clause 2.1 above,


wholesale any service (including transit, refile or aggregate domestic or international traffic) on our network or the network of any supplier, or


use the service (including any Optus SIM card) in connection with a device that switches or reroutes calls to or from our network or the network of any supplier,

without obtaining our written consent first.  We may give or withhold our consent, or make our consent subject to conditions, in

Optus Thuraya Service – Service Description (SFOA) (Consumer & SMB)26 August 2009

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