Following steps are being taken for Governance Reforms in Irrigation department:-
Cadre restructuring is being proposed to enhance the efficiency and morale of employees.
Farmers are being associated with process of fair distribution and optimum utilization of irrigation water users Association.
Computerization has been done up to Division level and all Divisions have been connected through Internet. Wide area and local area net-work is being implemented.
Tender process has been made transparent and facility is being provided for on line tendering.
In order to improve the customers relationship help-line is working in U.P.Power Corporation Ltd. where consumer can register their complaints and grievances as well as cases of theft of electricity.
Help Line Nos: 0522-2287749, 2287747, 2287092, 2287831
E-Mail to email@example.com
Fax No: 0522-2288137
U.P. Power Corporation Ltd. has its own website at www.uppcl.org. Important and significant Commercial and Financial data are being posted. Centralize major tender notices are also been made available on website.
Ministry of Power has launched a comprehensive and stringent Programme under Revised APDRP Scheme (Revised Accelerated Power Development Reform Programme) for metering and accounting of input and sale energy,metering the at all the intersection points till the last mile i.e. consumer of electricity. The scheme has been adopted by UPPCL and under implementation of all Discoms for area having population more than 30000.
Feeder wise energy accounting and transformer level metering to improve the energy accounting and auditing.
Special drive to regularize the Katia connections has been launched wherein initial payment of Rs. 250/- is being charged for giving the connection. To reduce the frequent failure of transformers, guarantee period has been enhanced from one year to three years to ensure quality and immediate repair/replacement.
Online billing, hand held billing system is working to provide the consumers better billing and collection services.
Introduction of unified billing system for all Distribution companies.
U.P. Power Corporation Ltd. has taken steps to reduce the losses of Power Sector including the following :-
Control of large theft through rads, disconnection and FIRs.
[ 370 ]