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Chapter 23

44 If you, or anyone staying in or visiting your home, have caused damage to the property deliberately or by neglect, you must allow us to carry out work to put matters right and you must pay for it. 45 If there are any faults or damage (that we are responsible for repairing) in the property, you must report it to us as soon as is reasonably possible. We may charge you for any damage caused by you failing, without good reason, to report faults or damage. 46 You, or any person staying in or visiting your home, must not make any alterations or improvements to the property without our permission in writing. 47 If you carry out alterations or improvements to the property or outside areas without our permission in writing, we may carry out work to put it right and charge you for it. 48 You, or any person staying in or visiting your home, must not tamper with the gas or electricity supplies, or with the meters. 49 If you are over 60 or have a disability, you are entitled to certain repairs. We also aim to redecorate up to three rooms in your home every six years. See the repairs handbook for more information.

Access 50 You must allow council workers, or people we have sent to your home, into your home to inspect or carry out repairs, maintenance (including compulsory gas maintenance), improvements, or other work. These workers or agents will carry identification. 51 You must allow council workers, or people we have sent, into your home to inspect it or carry out work in any property next to or near your home. 52 We will give you reasonable notice that we need to get into your home. Normally, this will be at least 24 hours’ notice in writing, unless we need access in response to a request from you (in which case, it may be less). In an emergency, we may not be able to give you notice.

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Homes for Haringey

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