PC Requirements and Technical Help
A19.This means that an incorrect Access Code and/or IRAS PIN is entered. The Access Code and IRAS PIN are case sensitive and exactly 8 alpha-numeric (e.g. 12RemPiN or Abcd1234). Please note with cumulative unsuccessful login attempts, the Access Code will be revoked. If you retry, please close all existing browsers and log in on a new window/session. If the error persists, clear the cache of your browser () before retrying.
Q20.I’ve encountered Error Code 40125. What should I do?
A20.This means your browser is incompatible. Please log in to the e-Services Authorisation System (EASY) with Internet Explorer, Mozilla Firefox or Safari only. EASY is not compatible with other browsers (i.e. Google Chrome).
Last updated on 28 Nov 2014