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PC Requirements and Technical Help

For Apple computer running Macintosh operating system:

1)

For Safari, click “Safari” on the menu bar and then click “About Safari”

2)

For Mozilla Firefox, click “Firefox” on the menu bar and then click “About Mozilla Firefox”

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Q6.What should I do if I am still experiencing page errors after completing the steps in Question 1?

A6.You can email tpsmu@iras.gov.sg with the following details:

1)

Date and time when you encountered problems;

2)

The operating system you are using (e.g. Windows XP, Macintosh OS X Tiger, etc. Please refer to Q4)

3)

The browser type and version number (e.g. Internet Explorer 6, Apple Safari 4.0, etc. Please refer to Q5)

4)

The name of the Internet Service Provider (ISP) (e.g. Starhub, Singtel, etc.)

Last updated on 28 Nov 2014

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