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Thank you for using this PGP Corporation product. These Release Notes contain important information - page 11 / 14

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to decrypt your disk, then create another passphrase user using another USB flash device, and then re-encrypt your boot disk. [16577]

y

: If you have encrypted an external disk with both a passphrase user and a token user, you must insert the token prior to connecting the external disk. [19013]

y

: Aladdin Smartcards do not properly generate 2048-bit keys using Aladdin software version 4.5.52, and such keys cannot be used for PGP WDE pre-boot authentication. PGP Corporation is working with Aladdin to correct this issue. Note that Aladdin tokens do not have this issue. [16699]

y

The Athena ASECard Crypto Card is not compatible with OmniKey readers for pre-boot authentication. Use a different compatible reader with Athena smart cards for pre-boot authentication.[18283]

y

: The PGP BootGuard screen is not updated immediately after you upgrade to PGP Desktop 9.12. To display the updated PGP BootGuard screen (containing new login and keyboard options), reboot your system a second time. [NBN]

y

Certain types of removable flash devices cannot be encrypted with the vendor-supplied format. They must be formatted within Windows prior to encrypting. [12362]

y

: If both

and

are enabled by policy, you may encounter an error

when inserting a USB disk while a fixed disk is being encrypted. To work around this issue, wait until the encryption process has completed on the fixed disk. [12167]

y

: When inserting an encrypted removable disk when User Access Control (UAC) is turned off on Windows Vista, you will receive a Windows prompt that the disk must be formatted. You can cancel the Windows message and enter the passphrase for the disk to access the disk. [14836]

y

When resuming from Hibernation, an extra domain password prompt may appear even if Single Sign-on is active. [9935]

y

y

: [12947, 11551] The following characters are supported:

a new passphrase user. [20163]

: Serbian (Latin) keyboards are not supported when creating

abcdefghijklmnopqrstuvwxyz ABCDEFGHIJKLMNOPQRSTUVWXYZ 0123456789 `~!@#$%^&*() +={}\|:;[]'"<>,.?/-

_

Any other characters, including accented characters (such as ç é è symbols (such as ¢ ® œ), are not supported.

ê ë î ï ô û ù ü ÿ) or

y

When creating and entering passphrases on French keyboards,

are:

à ä ã â ç é è ê ë î ï ì ñ ô ö õ ò û ù ü ÿ (both lowercase and uppercase), £ µ ° (degree symbol), ¤ (generic currency sign), § (section sign), 2 (superscript 2)

y

When creating and entering passphrases on Italian keyboards, the `

is:

y

Disks encrypted with PGP Desktop 9.0, 9.5, or 9.6 can be used on a PGP Desktop 9.12 or later system, and work as expected. However, if you make any changes to the disk using PGP Desktop 9.5 or 9.6 software (such as changing the passphrase, adding or removing users, and so on), the disk will no longer function on the PGP Desktop 9.12 system. [11610, 11845]

y

As a best practice, if you need to perform any disk recovery activities on a disk protected with PGP Whole Disk Encryption (WDE), PGP Corporation recommends that you first

decrypt the disk (by using the

option, your prepared PGP WDE

Recovery Disk, or by connecting the hard disk via a USB cable to a second system and decrypting from that system's PGP Desktop software). Once the disk is decrypted, proceed with your recovery activities. [NBN]

y

Ghost is compatible with fully encrypted disks. Ghost sometimes exhibits errors when used to make backups of partially encrypted disks. To recover from

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