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high level of personnel training. Over the past 12 months, Veolia Water continued to improve upon pollutant removal and provided high-quality effluent in the face of increasingly stringent regulations.

The Sturbridge facility is an extended aeration activated sludge plant with tertiary treatment in the form of sand filtration. The facility is designed to meet all present National Pollution Discharge Elimination System (NPDES) permit requirements and limits.

In 2009, the Town continued to make great strides toward preserving and maintaining the Town’s landfill for many years to come by trucking sludge out of town for disposal. Of the 161.22 tons of sludge processes in 2009, 100% was disposed of offsite and not disposed of at the Sturbridge landfill. Continuing in 2010 we will dispose all of the sludge produced at the WPCF in this way.

As a result of Veolia Water’s services, environmental quality is preserved, community and employee health and safety are enhanced and public and private investments are protected. The plant performance is measured by compliance with the NPDES permit. This permit defines compliance limits for effluent quality to ensure that receiving waters are safe from pollution. In recent years, regulations have become increasingly stringent and have required greater process control to maintain compliance. All 2009 permit required procedures, sampling, testing and reporting for the Sturbridge WPCF were conducted according to U.S. Environmental Protection Agency (EPA) and MA Department of Environmental Protection (MADEP) rules and regulations.

In 2009, the Veolia project in Sturbridge was awarded the OPEX (Operational Excellence) award through Veolia for small treatment systems in the northeast, having zero NPDES permit violations and no lost time accidents.

In 2009, we continued routine upgrades and additions to our Process Control System (PCS) and Maintenance Management System (MP2) software programs. We also continue to maintain and utilize Tier II software for Emergency Management and Triple I software for Environmental, Health and Safety Management.

Department Maintenance – 2009 Veolia Water’s O&M team is responsible for performing all necessary corrective and scheduled preventive maintenance on all wastewater equipment, facilities and collection system. In 2009 we performed over 300 scheduled preventative maintenance tasks.

All Wastewater Department facilities and equipment are very well maintained. All scheduled preventive maintenance as well as routine and corrective maintenance tasks were completed as required.

On a weekly basis, all equipment is automatically scheduled for preventive and routine maintenance tasks, with corrective maintenance performed as required. Our Maintenance software program schedules all preventive maintenance functions and tracks all equipment history including costs, man-hours utilization and inventory control.

During 2009, the following repairs and improvements were made in the Wastewater Department:


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