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WATER OPERATIONS 2009

Water Operations – 2009

Water

North

Operating

LLC

(Veolia

Veolia

America Services,

Water) is proud to have successfully completed twenty years and six months of operation of the Water Department as of December 31, 2009. Our relationship with the Town of Sturbridge grows stronger each year as we continue to work together. It has been our pleasure to serve the Town during the past nineteen years, and all signs seem to indicate that 2010 will be another great year. during the calendar year 2009.

This report summarizes the activities that took place

Veolia Water staffs the Sturbridge Water Treatment Plant (WTP) 7-days-per-week, 365- days-per-year. We have an Operation and Maintenance (O&M) staff of 7, which is responsible for providing daily department operations and 24-hour-a-day emergency coverage.

All employees at the Sturbridge project are cross-trained between the Water and Wastewater Departments and are assessed on an annual basis with regard to their training progress, level of responsibility, reliability and work efficiency. The employees are compensated according to their level of performance in those categories.

The table below, profiles the O&M staff of the Water Department, showing job titles, project roles and certification levels at the project in 2009:

Employee Shane Moody Rich Kusmierczak Steven Saletnik Brad Coughlin Nick Campaniello James LaPlante Wayne Johnson

Water Department O&M Staff Title/Project Role Project Manager/Plant Manager Operations Supervisor Operator/Treatment Plant Operation Operator/Project Operator Operator/Project Operator Operator/Project Operator Maintenance Mechanic

Certification Level Grade 3T, 4D Grade 3T, 2D Grade 2T, 2D Grade 2T Grade 1T Grade 1T

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