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Assessment of Application Quality Aspects (Continued)

3.  Planning of service commencement  (12%)

Availability of premises

Earliest date for commencement and contingency arrangement

4.  Human Resources Management and Management Support  (12%)

Staffing: number and qualifications/ experience, roles and responsibilities

Staff supervision/training

Management support (central admin., HRM policy, etc.)

5.   Innovative and Value-added Services  (4%)

                                        Total : 100%

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