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SmartUtility Process Map Start with the end in mind …

Field Work Premises

Networks

Micro Generation

Mobile Workforce

Home

VDUs

Appliances

Meters

HAN -

Distribute Generatio

Gateways

EV’s Communication

Real Time Scheduler

Work & Asset Management

GIS Transport

Management

SCADA

Distribution Management

Automation

EV Charging Infrastructure

Smart Grid Gateway

Outage Management

Meter Data Management

Customer Care & Billing

Demand response

Forecasting

Transactions

Portfolio Management

Customer Attention & relationship

Quotations Management

Rate Design

Complex Billing

Load Profile & Settlement

Markets

Load Analysis

Self-Service

Customers

© 2010 Oracle Corporation Proprietary and Confidential

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