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SME e-readiness in Malaysia: Implications for Planning and Implementation - page 25 / 44

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The finding from this study also showed that infrastructure and technology positively

influences the digital technology readiness of SMEs. This is consistent with the works done

by previous researchers. Akkeren and Cavaye (1999) suggested that organizational readiness,

as defined by the level of technology currently incorporated into business processes in the

firm; this will likely affect the SMEs adoption of new technology such as the Internet

technology. The more up to date and the higher the availability of infrastructure and

technology, the more ready the company is in terms of digital technology.

E-commerce Readiness

The finding from this study indicates that the result for the digital technology is same as e-

commerce readiness. Infrastructure and technology positively influences the e-commerce

readiness of SMEs. This again is consistent with the previous studies based on the same

reasons as given for the digital technology readiness. Barua, Whinston and Fin’s (2000a;

2000b) study suggests that system integration enables firms to react, innovate, and make

continuous improvements by identifying and sharing information across products, services,

and business unit which enhance the organizational knowledge and readiness in adopting e-

commerce. Thus, the more up to date and the higher the availability of infrastructure and

technology, the more ready the company is to adopt e-commerce. Besides this, top

management commitment also positively influence e-commerce readiness of SMEs thus we

can conclude that the higher the involvement and support demonstrated by top management,

the higher will be the e-commerce readiness.

E-business Readiness

The result of the study shows that SMEs are higher on e-business readiness. Infrastructure

and technology availability was the significant predictor of e-business readiness. The findings

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