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SME e-readiness in Malaysia: Implications for Planning and Implementation - page 40 / 44

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Table 5: Results of the Factor analysis

E-readiness

Digital Technology Readiness Ready to use digital technology for managing production

planning Ready to use digital technology for inventory management Ready to use digital technology for group collaboration

Ready to use digital technology for scheduling Ready to use digital technology for outsourcing activities

E-commerce readiness

Ready to receive purchases from customers through the Internet Ready for online selling to customers via Internet Ready to offer customer services via Internet

E-business readiness Customers are ready to engage in electronic interactions

Suppliers are ready to engage in electronic interactions

My customers are ready to engage in electronic transactions (e.g. making payment electronically) Eigenvalue Percentage of Variance

Note: The item in italics was dropped because of a single item

1

Factors 23

0.89 0.87 0.82 0.88

0.77

0.59 0.78 0.82

4

0.65 0.92

0.67 10.8 2.20 1.61 1.11 51.5 10.5 7.67 5.29

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