participate in the networked world and make the necessary preparations to involve in a
A wide range of studies on E-readiness show the fundamental uncertainties and ambiguities
in theory and in practice. To date, such studies lack robust foundations and empirical analysis,
and provide little guidance for business and government – thus obscuring the realities as well
as the opportunities. Furthermore, all the E-readiness studies use country as the unit of
measurement. Current e-readiness indices assume a fixed, one-size-fits-all set of requirements,
regardless of the characteristics of individual countries or the demands of specific
applications. Moreover, most e-readiness studies provide little information on how their
indices were constructed, or how they might be tweaked to analyze particular e-business
opportunities (Siegel, Haghseta and O’Donnell 2002).
This research is intended to study factors contributing to E-readiness of SMEs operating in
Northern Malaysia. This research paper will answer two research questions:
What is the level of E-readiness of SMEs in Northern Malaysia?
What are the factors that contribute to the E-readiness of SMEs in Northern